Privacy Policy for SHQ Properties
Effective Date: 6/28/24
At SHQ, your privacy and the security of your personal data are of utmost importance to us. This Privacy Policy explains how we collect, use, and share your personal information, particularly relating to SMS/MMS communications via our forms, in full compliance with 10DLC Trust Center Layered Compliance Requirements (GHL 10DLC TLCR).
1. Information Collection
When you submit a form on our website, we collect the following personal data:
Name
Email address
Company name
Company description
Mobile phone number (if provided for SMS communications)
Purpose:
This information is collected to understand your business needs and tailor communications about our CRM platform and related services.
2. Use of Information
Your provided information is used to:
Contact you via email, phone calls, and SMS/MMS messages (where explicitly consented) regarding SHQ services and products.
Personalize product demonstrations, offers, and informational content based on your interests and needs.
SMS Consent-Specific Use:
Your phone number will only be used for SMS/MMS messages if you have expressly opted in through our designated consent mechanisms (e.g., checked opt-in boxes or submission of forms with clear SMS consent language). Message frequency varies. Standard message/data rates may apply.
3. Information Sharing
SHQ does not sell, rent, or lease your personal information to any third parties.
Your data may be shared only:
With verified service providers acting on SHQ's behalf, who are contractually obligated to safeguard your information.
To comply with legal obligations, such as subpoenas or lawful government requests.
10DLC Messaging Vendors:
If you opt into SMS communications, your data (e.g., phone number) may be shared with approved messaging providers or carriers solely for the purpose of message delivery, in compliance with 10DLC regulations.
4. Data Security
We enforce appropriate administrative, technical, and physical security measures to protect your data, including:
Secure form submissions
Encrypted transmission channels
Access control policies
Note: Even though we implement robust protections, no transmission method over the Internet or mobile networks is 100% secure.
5. SMS Consent Management (10DLC Compliance)
Opt-In Requirement: SMS/MMS messages are only sent after explicit opt-in via website forms, checkboxes, or other clearly disclosed mechanisms.
Message Details: Our messages are promotional and/or informational. Message frequency varies.
Opt-Out Process: You may unsubscribe at any time by replying “STOP” to any message or using instructions in other communications.
Message Rates: Standard message and data rates may apply.
Our processes fully align with A2P 10DLC carrier regulations and GHL 10DLC TLCR standards.
6. Changes to This Policy
SHQ reserves the right to update this Privacy Policy at any time to maintain compliance with regulations and reflect service changes. All updates will be posted on our website. We encourage you to review this page periodically.
7. Contacting Us
If you have any questions regarding this Privacy Policy, our SMS practices, or your data rights, please contact:
Last Updated: 6/28/24